Reference

How venus 303 Handles Your Personal Data

Your account data — including payment details from DANA, OVO, and GoPay — is collected only to run your account and process transactions.

No third-party data salesDANA, OVO, GoPay transaction privacyAccount data stays encryptedYou can request your data any timeIndonesia-eligible accounts only

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What This Privacy Policy Covers

venus 303 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every account registered on venus 303 and to all activity processed through it — including deposits and withdrawals made via DANA, OVO, or GoPay. When you open an account, we collect the details you submit during registration: your name, contact address, and

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the e-wallet or bank details you link for payments. We also collect session data automatically — device type, browser agent, and IP address — to detect suspicious login attempts and keep your account secure. Your payment transaction records are stored only as long as needed for
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financial reconciliation and any legally required retention period in your jurisdiction. We do not share your personal data with advertisers. Where we work with third-party payment processors to route your DANA or OVO transfer, those processors receive only the minimum data needed to complete the transaction
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— nothing more. Players in Depok and across Indonesia can reach our privacy team to ask what data we hold. Availability of this service depends on local law and is accessible only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION

How We Protect and Manage Your Information

Data protection at venus 303 is not a checkbox — it shapes how we build every account flow, from the moment you link your OVO wallet to the moment a withdrawal lands. Below are the four areas we prioritise to keep your information safe and your rights intact.

Encryption in Transit and at Rest

All data exchanged between your device and our servers — including GoPay and DANA transaction confirmations — is encrypted using SSL. Stored account records are kept in encrypted form with restricted staff access.

Cookie Use and Your Choices

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies through your browser settings; doing so may affect account features but will not delete your stored data.

Retention and Deletion

We keep your account data for as long as your account is active and for any period required by applicable local law. Once a deletion request is verified, we remove your personal details from active systems within the period stated in our response to you.

Third-Party Access Limits

Payment processors handling your OVO or DANA transfers receive only the transaction data they need. Game studios — Pragmatic Play, PG Soft, Evolution — do not receive your wallet details; they only receive an anonymised session token.

PRIVACY CONTACT

Reach Our Privacy Team

If you want to access, correct, or delete the personal data we hold on your account, contact us directly. Our privacy team handles data requests separately from general account support — so your request goes to the right place without delay. We aim to respond to all data-related enquiries within a reasonable timeframe, and we will let you know if we need more information to verify your identity before acting on your request.

Privacy Policy Questions Answered

These are the questions we hear most from account holders about how their data is handled on venus 303. If your question is not covered here, use the live chat or email route in the section above.

We collect your name, contact details, and the e-wallet details you provide — DANA, OVO, or GoPay. We also log device and session data automatically to protect your account from unauthorised access.

Yes. Log in and go to Account Settings, then the Privacy section, or contact us by email. We will verify your identity first, then process the deletion within the timeframe stated in our reply.

No wallet or identity data is passed to game studios. They receive only an anonymised session token that lets the game run without exposing your name, phone number, or payment details.

Transaction records are kept for as long as your account is active and for the period required by applicable local law in Indonesia. Once that period passes, records are removed from active systems.

We use session cookies for login continuity and preference cookies for lobby settings. You can block or delete them in your browser at any time; some account features may not work as expected after that.

Contact us immediately via live chat — available around the clock — or by email to our privacy team. Include your registered contact and the e-wallet linked to your account so we can investigate quickly.

How venus 303 Handles Your Personal Data

How We Protect and Manage Your Information

Encryption in Transit and at Rest

Cookie Use and Your Choices

Retention and Deletion

Third-Party Access Limits

Reach Our Privacy Team

Privacy Policy Questions Answered

01 What personal data does venus 303 collect when I open an account?

02 Can I ask venus 303 to delete my personal data?

03 Does venus 303 share my data with game studios like Pragmatic Play or Evolution?

04 How long does venus 303 keep my transaction records from DANA or OVO?

05 How are cookies used on venus 303, and can I turn them off?

06 Who do I contact if I think my account data has been accessed without my permission?

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